UMN Health Center for Communications Excellence

A significant body of work recognizes the healing potential of the healthcare relationship and how effective communication benefits both patients and providers. Recent data shows that improved communication skills decrease visit time and improve diagnostic accuracy.

Foundation of Healthcare communication course

Build new skills and create a more fulfilling experience for both you and your patients.

Join us for a one-day, interactive session focused on relationship-centered communications. This engaging, participatory workshop will provide you with new approaches to improving the patient experience and help you remember the joy of practicing medicine.

This will be an all-inclusive experience with food and refreshments.

Accreditation Statement

In support of improving patient care, University of Minnesota, Interprofessional Continuing Education is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

Credit Designation Statements

American Medical Association (AMA)

The University of Minnesota, Interprofessional Continuing Education designates this live activity for a maximum of 6.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Other Healthcare Professionals

Other healthcare professionals who participate in this CE activity may submit their statement of participation to their appropriate accrediting organizations or state boards for consideration of credit. The participant is responsible for determining whether this activity meets the requirements for acceptable continuing education.

Maintenance of Certification Part 2

American Board of Internal Medicine (ABIM)

Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 6.5 MOC points in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. Participants will earn MOC points equivalent to the amount of CME credits claimed for the activity. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.

American Board of Anesthesiology (ABA)

This activity contributes to the CME requirement for Part II: Lifelong Learning and Self- Assessment of the American Board of Anesthesiology's (ABA) redesigned Maintenance of Certification in Anesthesiology Program® (MOCA®), known as MOCA 2.0®. Please consult the ABA website,, for a list of all MOCA 2.0 requirements.

This activity offers up to 6.5 MOC points.



If you have any questions about registration, please email us at


M Health Center for Communication Excellence Advanced Topic Course

This is a one-hour session focused on sharing experiences about communication and provider and patient experience and will focus on micro-skill building. This session will focus on giving tools for a variety of communication topics, to be used with our patients and their families. Topics such as: breaking bad news, working with interpreters and angry patients. To view the dates, location and topics please click on the registration below. Locations will vary throughout the M health system to accommodate all providers.

*You must have taken the Foundations of Healthcare communication full day course prior to attending the advance topic course




Foundation of Healthcare Communication Dates

All Providers (including Advanced Practice Providers)

Monday, March 19th
Tuesday, March 20th
Wednesday, March 21st
Monday, April 16th
Tuesday, April 17th
Wednesday, May 9th
Thursday, May 24th
Thursday, June 7th
Tuesday, June 19th
Wednesday, July 11th
Tuesday, July 24th

This course will run from 8:00 am to 5:00 pm (CST) the date of your session. It is critical that you are present for the entire course as the design of the program involves small group discussion and interaction, thus minimal distractions and absences help to ensure we meet goals.