UMN Health Center for Communications Excellence


A significant body of work recognizes the healing potential of the healthcare relationship and how effective communication benefits both patients and providers. Recent data shows that improved communication skills decrease visit time and improve diagnostic accuracy.

M Health Center for Communication Excellence Advanced Topic Course

This is a one-hour session focused on sharing experiences about communication and provider and patient experience and will focus on micro-skill building. This session will focus on giving tools for a variety of communication topics, to be used with our patients and their families. Topics such as: breaking bad news, working with interpreters and angry patients. To view the dates, location and topics please click on the registration below. Locations will vary throughout the M health system to accomdate all providers.

*You must have taken the Foundations of Healthcare communication full day course prior to attending the advance topic course


Foundation of Healthcare communication course

Build new skills and create a more fulfilling experience for both you and your patients.

Join us for a one-day, interactive session focused on relationship-centered communications. This engaging, participatory workshop will provide you with new approaches to improving the patient experience and help you remember the joy of practicing medicine.

This will be an all-inclusive experience with food and refreshments.

Accreditation Statement

The University of Minnesota is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

American Medical Association (AMA) Credit Designation Statement

The University of Minnesota designates this live activity for 6.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Other Health Care Professionals

Health care professionals who participate in this CE activity may submit their Statements of Participation to their appropriate accrediting organizations or state boards for consideration of credit. The participant is responsible for determining whether this activity meets the requirements for acceptable continuing education.




If you have any questions about registration, please call 612-625-2307 or by email us at




Foundation of Healthcare Communication Dates

All Providers (including Advanced Practice Providers)

Thursday, March 30, 2017
Monday, April 3, 2017
Wednesday, April 19, 2017
Tuesday, May 9, 2017
Thursday, May 25, 2017
Wednesday, June 7, 2017
Tuesday, June 20, 2017
Tuesday, July 11, 2017
Thursday, July 27, 2017
Tuesday, August 8, 2017
Thursday, August 24, 2017
Monday, September 11, 2017
Wednesday, September 27, 2017

This course will run from 8:00 am to 5:00 pm (CST) the date of your session. It is critical that you are present for the entire course as the design of the program involves small group discussion and interaction, thus minimal distractions and absences help to ensure we meet goals.